NETKUM AG (Glis)

CORPORATE MISSION STATEMENT

NETKUM AG positions itself as a local total solution provider in the ICT sector and maintains a direct and close relationship with its customers. Our highly qualified system engineers are able to handle all our customers' concerns with the highest priority. Our philosophy for customers is: "One contact for all ICT matters" accompanied by first-class support.

INFORMATICS: We plan, supply and program hardware, from peripherals to servers. On premise or in the cloud (Azure); backup (Veeam), TS, AD, HA, virtualized, redundant solutions. We actively monitor all ICT components with monitoring solutions developed in-house to prevent major damage in the event of an emergency. TELEPHONY / COMMUNICATION: As the strongest Swisscom Business PLATIN partner in Upper Valais, we offer all products in the best quality for our target group. Projects across several locations, as well as interfaces to hard- and softphones. We use SQL databases on telephony systems to facilitate the work of our customers. NETWORK: We connect via fiber optics to Internet access, firewalls and other network components. We realize sophisticated topologies and develop efficient solutions. NETKUM AG programs the entire network, including site networking, VLAN, routing, managed wireless LAN and GSM solutions. CYBER SECURITY: We make Valais more secure in the area of cyber security. We analyze the IT security standard and assess the security risk at both management and technical level. We develop the planning and implementation of optimization proposals in collaboration with the responsible parties. We implement standardized security solutions according to requirements, such as firewalls, end point protection and advanced mail security solutions. SOFTWARE / SELECTLINE: Our software range includes Microsoft products such as Windows, Outlook, Exchange and Teams. ERP system: As an authorized partner of SelectLine Software AG, we advise, optimize and implement the necessary processes for our customers. This includes active customer registration and maintenance as well as quotations, delivery bills, warehouse and article management, invoicing, complete accounting and the integrated payroll program. SUPPORT 24/7 We are available for our customers around the clock. Our faults are recorded day and night via digitalized processes so that the customer is supported within a maximum of 20 minutes. Internal IT systems are optimized so that every employee has the same level of knowledge about every customer request.