hotelplus GmbH (Pratteln)

hotelplus is a service company that has specialized for many years in equipping hotel businesses with all components of telecommunications as well as entertainment and infotainment. This includes in particular:

• WLAN systems
• hotel IT
• TV solutions
• telephony
• Video Surveillance
• Consulting & Engineering

hotelplus takes over all tasks: from consulting and conceptual design to planning and project implementation. In addition, hotelplus is the fast and reliable partner for the care and maintenance of systems during operation.

Tailor-made service solutions (incl. 24h support) as well as attractive financing models complete our comprehensive range of services.

We deliver everything from a single source, so you have a single point of contact and can concentrate fully on your day-to-day business.

WLAN systems

On the pulse of time

The usage profiles for WLAN systems in hotels are developing rapidly - and a hotel without a high-performance WLAN system is almost unthinkable today.

Guest-oriented action

Fast and reliable systems are required to optimally serve the high demands of your guests. This is the only way to ensure that guests always have the option of accessing the Internet with their various mobile devices such as notebooks, tablets and smartphones etc., for example to exchange business emails or share the latest vacation photos with friends.

Expertise you can rely on

hotelplus has years of experience in the area of WLAN for hotel businesses and helps you to find the optimal solution for you. Whether free internet, simple paid internet, public internet or conferencing etc. - we help you to make the best use of the almost limitless possibilities, also considering the costs.

Hotel-IT

Workstations

The latest technologies perfectly adapted to the needs of your front or back office staff. In addition to all hardware and software needs, we also take care of the maintenance of interfaces and databases, etc., so that you can fully concentrate on your daily business. Through our years of experience in IT for hotel businesses, we know what is important so that you and your team can work successfully and worry-free.

server environments

We build cost-effective solutions so that you get exactly what you need. Of course, we take your individual requirements into account and also consider all security-relevant parameters.

Networks

We make sure that your network environment does what it needs to do and can also be easily and quickly adapted to your future requirements at any time - so that nothing stands in the way of the continuous development of your operation.

Surf Stations

Do you want to offer your guests the possibility of accessing the Internet even without having their own notebook, smartphone or tablet with them? No problem, with an Internet surf station your guests can access the Internet via a secure connection, free of charge or for a fee - just as you wish as a host.

printer solutions

Whether permanently installed, mobile or via the Internet: Our printer solutions are demand-oriented, flexible and therefore also economical. Enable your guests to print out important documents such as e-tickets, concert tickets, emails, etc. as well.

Mobile workstations

Here, too, there are almost no restrictions, because applications on notebooks, tablets or smartphones can be made available as fully integrated mobile workstations, thus making your employees' day-to-day business much easier.

TV solutions

Satellite TV

Razor-sharp images, excellent sound quality, the greatest possible flexibility and low running costs characterize the satellite TV solutions from hotelplus. Tune your TV offer exactly to the needs of your guests and increase the attractiveness of your services. From simple solutions with a program range of 20-30 channels to the high-end variant with hundreds of channels via coax or IP, almost anything is possible.

Digital-Kabel-TV

A digital cable feed is the proven alternative if a satellite system is out of the question or the TV offer of common cable providers is completely sufficient to meet the expectations of your guests. We support you in choosing a suitable cable provider or check whether you are getting the most out of an existing contract in real terms. And last but not least, we ensure that the digital cable TV signal is also technically reproduced in the best quality on all your TV sets.

streaming

Streaming enables the playback of content (photos, movies, documents, etc.) from mobile devices directly on the TV set; this is an additional benefit that will often delight your guests.

TV devices

Whether flat on the wall, swiveling or on a stand - at hotelplus TV sets are optimally integrated into your hotel rooms as well as overall architecture. We advise you on the selection of suitable TV sets and install and program them according to your specifications.

Telephony

Reception/Backoffice

To ensure that your employees can be reached at all times, a professional telephony solution is required. We advise you on the selection of a suitable solution and install all hardware and software components ready for operation.

Direct/Mobile Telephony

Our customized DECT or mobile telephony solutions ensure that you can move freely and still remain reachable - wherever and whenever you want.

In-room telephones

With solutions from hotelplus you provide your guests with modern and easy-to-use room telephones. The room telephone serves as an important communication link between you and your guests and, if required, enables other functions such as wake-up calls, room service, etc. in addition to the classic telephone service.

Provider Optimization

We support you in continuously optimizing your provider situation so that you can always rely on a functioning telephony solution without unnecessary costs.

Video surveillance

Security for you and your guests

Video surveillance systems can significantly contribute to making you and your guests feel even safer. Especially in remote locations, a functioning surveillance camera can have a positive effect on what is happening.

Everything in view

Even if security is not the main reason for installing a video surveillance system, it can also help you to keep an eye on your business at all times, for example in places where there is an increased risk of theft.

Consulting & Engineering

Conceptual design

Together with you, we create concepts to adapt the technical infrastructure of your hotel to today's standards. Our many years of experience in the field provide you with a sound basis for making decisions regarding the further development of your infrastructure. Targeted and adapted to your needs and the expectations of your guests.

Planning

The successful implementation of projects requires professional planning. We support you in planning your projects taking into account all relevant parameters. In doing so, we are available to you either as consultants or take care of all planning tasks for you, so that you do not have to worry about anything and can fully concentrate on your daily business.

Implementation

If you need help with the implementation of technical infrastructure projects, we are also at your disposal. Either with or without your active involvement, we take the lead in the implementation of projects. You will always have an overview of the project progress and will be regularly informed by us about the current project status. With us you have a single contact person who takes care of everything.

tenders

In addition to our consulting and engineering services, we also carry out tenders for our customers. In doing so, we also take over all tasks from A-Z. As a final result, you will receive from us a detailed evaluation of the offers received and can thus decide on the most suitable solution.

Thanks to our many years of experience in the industry, we know what is important in tenders so that you get exactly what you expect.

Support

Tailored service solutions

Our service solutions are optimally tailored to your needs. With us, you have a contact person for all technologies offered and, if necessary, we also take care of any conversion systems.

24h-Support

You can also rely on hotelplus in case of malfunctions. Our service hotline is available 24 hours a day and forwards malfunctions to our service teams so that someone can take care of it as quickly as possible.